Associate Customer Service & Order Processing – Logistics (m/f/d)

We are looking for an Operations Specialist - Logistics to join our team.

You will report directly to the management and be involved in all parts of the value chain of our products. The tasks are challenging and varied, with a strong operational focus but also analytical focus. Our tasks require a high level of commitment and in return you will learn about many topics at our start-up.

Become part of a meaningful challenge that serves the development of new and more affordable drugs and thus the alleviation and cure of diseases.


1. order processing / logistics

  • Acceptance of incoming orders
  • Guiding and assisting customers through the order process
  • Management of order processing: organization of deliveries + preparation of customs documentation.
  • Control and analysis of product inventory by working with ERP and coordination with our partners
  • Organization of drug procurement

2. controlling

  • Preparation / updating of monthly sales reports
  • Activity and cost analysis: ensuring traceability of all business information on a daily basis
  • Support in the continuous optimization of business processes

3. quality management

  • Qualification of customers and management of the documentation system in the field of quality according to GDP (based on the German Drug Law, AMG)
  • General support in the quality area: GMP/GDP, monitoring of drug recalls


  • University / / bachelor’s degree or equivalent in logistics, supply chain management, natural sciences or similar discipline
  • Excellent written and verbal communication skills in English. Good to very good knowledge of German is an advantage.
  • Very good knowledge of Excel
  • IT-affine personality, who already has experience with ERP
  • You have a very good command of the usual office programs (Outlook, Word, etc.) and can work independently as well as excel in a team environment
  • You are flexible and have the desire to grow in an agile start-up environment
  • You are detail oriented and take pride in your work
  • Your ‘self-starter’ mentality allows you to repeatedly tackle new challenges and you are therefore self-motivated and able to work independently


  • Exciting position, with plenty of room for initiative and suggestions for improvement
  • Open and creative working atmosphere with flat hierarchies with a workplace in Berlin
  • International working environment. Our common language is English and German
  • Personal development, further education, flexible working hours and the good spirit in the team provide joy and motivation.
  • In these unusual times, home office work is recommended and common practice at Evidentic. However, we still think that working in a close team is more engaging and more fun…. So we’re hoping to get back into the office.
  • You’ll receive performance-based compensation



At Evidentic, the health and safety of our employees is our top priority. We constantly monitor (local) government and regulatory guidelines to ensure a safe work environment. Therefore, all of our employees work from home.

The first interview takes place online.


EVIDENTIC is proud to be an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, or disability.


Evidentic is a young innovative company providing original drugs for research and new drug development. Through our unique concept, we enable our customers to buy small quantities of these drugs as consumables, saving costs and time.

We are the world’s only supplier of urgently needed research reagents. As a first mover, we continue to expand our unique marketplace for researchers every day. Our mission is to help research companies produce cheaper drugs faster and at lower cost, so that more people can be treated and cured.